In case the service facility is not delivered/provided as committed at the time of payment acceptance, you may ask for a refund of the payment made. The request for refund is to be submitted along with the reasons; the same will then be forwarded for review of the management. The management will take an appropriate decision after looking into the request.
The person will not be entitled for any refund, if the service request is already accepted and the documentation is in process. Please note that there will be a nominal deduction of 10% on the payment made, payable towards the administration fee.
Cash refunds are not available. The refund will be processed automatically and will be credited back to the original credit/debit card or bank account from which the payment is made.
The refund policy will only be applicable for the online payments made; it will not include any other transactions.
All refund requests are to be submitted to firstname.lastname@example.org. The request will be processed in 4-5 working days and the refund (if applicable) will be made in 30 days time.